AboutEasylink

Easylink is a not-for-profit community organisation on a mission to keep people connected with what matters – through affordable and accessible transport solutions.

First established in 1982 by aged care workers on Sydney’s northern beaches, care is the core of what we do. We understand the importance of getting out and about for independence and wellbeing.

If you, or someone you know, have difficulty using public or private transport on the Northern Beaches or in northern Sydney, we’re here to help.

With over 100 committed volunteers and staff, we serve 5,000 customers and are recognised within the industry as a best practice NSW community transport provider.

We are also registered providers for My Aged Care and the National Disability Insurance Scheme (NDIS).

Who we serve

Our services are for people who are:

  • Older, frail, or have an illness or disability that makes ordinary transport difficult
  • Unable to drive or arrange transport through a friend or relative, can’t use public transport or afford other transport

We are committed to serving people of all cultures and backgrounds, including people of Aboriginal and Torres Strait Island descent.

Our Vision

To be a transport service of choice, connecting people and communities to reduce social isolation and increase independence

Our Values

  • Flexibility: We strive to achieve positive outcomes for our customers.
  • Integrity: We deliver on our promises.
  • Respect: Our customers are the reason we are here.
  • Safety: Safety of everyone is paramount to everything we do.
  • Teamwork: We do a better job with the help of our colleagues.

Our Mission

Connecting people and communities –  we provide transport with care.

Our partners

As a registered charity, we welcome donations and bequests to help us serve vulnerable people in our community.

We are supported by funding from the Australian Government Department of Health and Transport for NSW. We are also supported by the following organisations:

Our accreditations

  • Our services have been assessed and verified by HDAA as complying with NSW Disability Service Standards.
  • We are an accredited point to point operator, meeting the standards of the Passenger Transport Act 1990.
  • Approved provider for the National Disability Insurance Scheme (NDIS) and My Aged Care.
  • Commonwealth Home Care Standards compliant.
  • Registered as a Covid-safe business.