Become a customer

Sign up for our service or make a referral
Man assisting a young man in a wheelchair out of an accessible bus.

Door-to-door transport with care

Community transport

To use our door-to-door services, you need to register with us, or My Aged Care (if applicable), before you can use our services.

As a community transport provider funded by Transport for NSW, our community transport service is for people who are transport disadvantaged, and wheelchair accessible vehicles are available. Find out more about who can register below.

An older couple sitting on a train.

Travel training

Learn how to use public transport

Our travel training service is free for children or adults, and is for anyone who needs help to learn how to use public transport.

Contact us now on 1800 035 262 to register for travel training.

How to register for door-to-door transport

If you’re eligible for My Aged Care

If you are over 65 or of Aboriginal or Torres Strait Island descent and over 50

  • Please register with My Aged Care by calling 1800 200 422, Mon-Fri 8am – 8pm or Sat 10am – 2pm
  • Request Easylink Community Transport as your transport provider
  • My Aged Care will refer you to us, and we’ll call you to complete your registration.

Alternatively, call us on 9919 0700 and we’ll take you through the process.

If you’re registered for the National Disability Insurance Scheme

Easylink is a registered provider of services under the National Disability Insurance Scheme (NDIS), for the following categories:

  • Assist-Travel/Transport
  • Participate Community
  • Development Life Skills (for travel training).

If you’d like to access our service privately

Easylink’s services can be purchased privately, so you don’t need any government assessments or subsidies to use them.

Whatever your age or needs, we can provide a range of transport help to enable you – or your family member – to continue living at home independently and comfortably.

We can also support you while you are recovering from an accident, illness or surgery.

Are you eligible for our community transport service?

You may be able to use our service if you are:

  • Older, frail or have an illness or disability that makes ordinary transport difficult; OR
  • Unable to drive or arrange transport through a friend or relative, or can’t afford or use other transport options.

To find out if you can access our service, enquire now.

Make a referral

If you’d like to refer a client or family member, call us on 9919 0700 or complete the form, and we’ll get back to you within two business days.

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